Frequently Asked Questions - Service Questions

Everything. If you have a computer troubleshooting problem, we can help you. It doesn’t matter if it’s hardware or software related. We can fix your email, get wireless networks up and running, remove viruses and install anti-spyware software, or help with pretty much any other computer problem that may arise. We can even show you how to work your MP3 player. So whether its music, news, information or communication you are after, we will be able to help you.

Again, that depends. We are committed to providing the highest level of service, quickly and securely. Our rates are affordable and competitive, plus you save the time and costs of taking your computer into a repair shop. And, by using our remote technology, your computer is down for the least amount of time possible. Even better, our prices are based on the Service Plan chosen, so you will know your costs before we begin.

That depends. We are committed to solving your computer issues as quickly as possible. We understand your time is valuable and that computer problems eat into your busy day. We are available 7 days a week, 365 days a year to get you up and running as soon as possible.

Nothing. We are the experts at helping computer operators of all skill levels. Whether you are a novice using a first computer or an experienced user with a specific problem, our technicians can help. We won’t talk down to you and we won’t talk over your head. We will talk to you in a way that you can understand and we will fix your computer at the same time.