Technical Support For Business Users
If you have an emergency now or need business technical support on a per-incident basis, please use our "Get Support" button to get a technician online with you ASAP.
We know that mission-critical business systems don't always break down on weekdays between 9am and 4pm. Business support includes the ability to reach our technicians 24/7.
Many small and medium sized businesses choose us as their out-sourced IT department to provide IT services on an as-needed basis, enjoying the cost savings and reduced overhead of employing an in-house dedicated IT specialist.
The computer industry is changing too quickly to leave the upkeep, maintenance and troubleshooting of your business computers and networks to the office computer enthusiast. In today's security conscious world, it is far too easy to make a mistake that exposes all your computer data to the outside world or leaves your data vulnerable to exploit or hacking.
Computers are great when they are running properly, but when they fail (often at the most inopportune time) they can be the source of lost revenue, lost client confidence and low office morale. Data loss and misconfiguration of computer assets and networks can expose you to unnecessary risks and liability.
Tech Support Canada has a solution for you. We can respond within minutes to a network-down emergency or be scheduled to come online and assist in troubleshooting, configuration and maintenance of your local area network, servers, workstations and network attached peripherals, at the fraction of the cost of a full-time onsite technician.
Our familiarity with typical and customized computer network architecture allows us to quickly assess your problems, no matter what software package or PC platform you run. Our technical services can be engaged for a specific incident or on a recurring basis either reactively to a failure or technical issue or proactively to maintain, monitor and address issues before they cause you down-time.
Our technicians are skilled in business network infrastructure and corporate and enterprise LAN, WAN and VPN technology. We can support all the Windows deskop and server environments, Apple Mac OS X desktop and server environments including enterprise-specific applications such as MS Exchange, Small Business Server, backup software, NAS appliances, routers, managed switches, firewalls, routers and network print servers.
We also support retail point of sale solutions such as Positive Retail Manager and special vertical market applications like PCLAW, Quickbooks, Simply Accounting etc.
Network security and group policy enforcement, desktop standardization, controlled internet access, logging and intrusion detection are all within the scope of our business technicians.
Contact us today to find our more about our business services and how we can custom-tailor a support plan for your business.
